Specialist in small-scale holidays for 20 years - Customer rating 9,1 - Member ABTA and SGR

Eliza Safe & Secure

Book with confidence thanks to Eliza Safe & Secure

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Your holiday is in safe hands

Book and travel without a worry in the world

Travelling with peace of mind has never been more important. This is why we have introduced our Eliza Safe & Secure package so you can book and travel with complete confidence. 

Total Financial Protection

No matter which package holiday you book with us, you are always financially protected.  Eliza was here is a member of ABTA & SGR. As an ABTA member, we adhere to ABTA's Code of Conduct and are obliged to maintain a high standard of service to all our customers. ABTA provides financial protection for our self-drive package holidays. SGR offers financial coverage and security for our flight package holidays. 

Exchange Guarantee

Our Exchange Guarantee gives you complete flexibility to adjust or rebook your self-drive holiday. The Standard Exchange Guarantee is included free of charge in all our package holidays . It allows you to adjust your holiday up to 6 weeks before departure. However, if you would like more flexibility, then, for as little as £20pp, you can upgrade and adjust or rebook your holiday up to 2 weeks before departure. 

Repatriation Guarantee

Our repatriation guarantee ensures that you get home safe and sound no matter what happens. It’s included in all our flight package holidays. 

Cash Refunded within 14 Days

The Holiday Doctor

Our The Holiday Doctor app allows you to travel with complete peace of mind. Developed with AXA and available via the Eliza was here app, it lets you easily arrange a teleconsultation with an English speaking doctor. A doctor is available 24 hours a day to you with any non-emergent medical concerns you may have. 

Fixed ticket price

At Eliza was here, we do not pass on  rising fuel prices and air taxes to our customers. You can rest assured that if you have already booked your  holiday with us, you will never be faced with unpleasant surprises afterwards. The price you paid is the price it stays. Read more about our fixed ticket prices here.


Eliza Safe & Secure

✔ Complete financial protection

✔ Flexible & Free rebooking with our Exchange Guarantee

✔ Home safe & sound with our Repatriation Guarantee 

✔ Cash refunded within 14 days if the travel advice changes due to Covid-19

✔ Free teleconsultation with our Holiday Doctor