Specialist in small-scale holidays for 20 years - Customer rating 9,1 - Member ABTA and SGR

Exchange Guarantee

Flexibility to rebook your holiday

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Exchange Guarantee

Have the complete flexibility to rebook & restart your self-drive holiday, for free!

Would you like to book a holiday but are unsure which choice to make? Well, you can book now and adjust or rebook your holiday free of charge up to 6 weeks before departure. For even more flexibility we can extend that period to just 2 weeks before departure for just £20pp,.

Premium Exchange Guarantee - 2 weeks before departure

Upgrade to our Premium Exchange Guarantee for £20 per person to rebook or adjust your booking up to 2 weeks before departure. 

Purchase the upgrade either at the time of booking or within 14 days after your booking is completed via your My Eliza account. 

Changes or adjustments are only possible to available holidays on the Eliza was here website at the time of rebooking.

You can take advantage of the Premium Exchange Guarantee two times


Standard Exchange Guarantee - 6 weeks before departure

Free rebooking or adjustments via your My Eliza account up to 6 weeks before departure. 

Applicable on all self-drive holidays to all destinations with any departure date.

Choose to move your holiday to a different destination or simply postpone to a different date, as long as the self-drive holiday is currently available to book via the Eliza was here website. 

You can take advantage of the Standard Exchange Guarantee one time. 


For the full terms & conditions of both the standard and premium Exchange Guarantee click here. 


So don't miss out on our early booking offers and take advantage of our best price guarantee and choose from the largest selection of accommodations across Europe. With Eliza Was Here you can book with confidence knowing you are financially protected your cash refunded within 14 days.

COVID comfort

✔ Complete financial protection

✔ Flexible & Free rebooking with our Exchange Guarantee

✔ Home safe & sound with our Repatriation Guarantee 

✔ Cash refunded within 14 days if the travel advice changes due to Covid-19

✔ Free teleconsultation with our Holiday Doctor