Specialist in small-scale holidays for 20 years - Customer rating 9,1 - Member ABTA and SGR

ABTA-protected

Complete assurance that your holiday is financially protected

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Your holiday is ABTA-protected

ABTA  - Financial protection for holidays excluding flights

Your booking is safe and secure. We are a member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. Eliza was here is a trading name of Sunweb Group. Sunweb Group is a member of ABTA. The membership number is Y3497. ABTA and ABTA Members help holiday makers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE19EQ.

Tel: 020 3117 0500 or go to https://www.abta.com/.

SGR - Financial protection for holidays including flights

Your booking is safe and secure. We are a member of the Dutch Guarantee Fund SGR which means you have the benefit of SGR's assistance. Eliza was here is a trading name of Sunweb Group. Our SGR with membership number 3609. SGR and SGR Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service. For further information contact SGR: Admiraliteitskade 73, 3063 ED Rotterdam, Netherlands. You can find the conditions here.

 Tel: +31 (0)10 414 6377 or go to https://www.sgr.nl/english/.

 The Package Travel, Package Holidays and Package Tours Regulations require us to provide security for the amount that you have paid for the package holidays booked from Eliza was here and for your repatriation in the event of our insolvency. 

We provide this security through bonds held by ABTA and SGR.